Terms of Service
Last updated: 12 April 2026
1. Overview
These Terms of Service ("Terms") govern your access to and use of the Mito Labs Bali website (mitolabsbali.com) and all products and services offered by Mito Labs Bali ("Mito Labs", "we", "us", or "our"). By accessing this website or purchasing any product, you agree to be bound by these Terms in full. If you do not agree with any part of these Terms, you must not use this website or purchase any products.
2. Products — Research Use Only
All products sold by Mito Labs are intended strictly for in-vitro research and laboratory use only. They are not intended for human or animal consumption, and are not sold as dietary supplements, drugs, or food products.
By purchasing from Mito Labs, you acknowledge and agree that:
- You are purchasing products solely for legitimate research purposes.
- You will not use, administer, or cause to be administered any product to humans or animals.
- You understand that these products have not been evaluated or approved by the FDA, BPOM, or any other regulatory body for safety or efficacy in humans.
- You are solely responsible for compliance with all applicable local, national, and international laws and regulations governing the purchase, possession, and use of these products in your jurisdiction.
- You are at least 18 years of age (or the age of majority in your jurisdiction).
3. No Medical Advice
Nothing on this website — including product descriptions, dosing information, research summaries, blog articles, community posts, or AI-generated chat responses — constitutes medical advice, diagnosis, or treatment recommendations.
All information provided on this website, including but not limited to dosing protocols, is derived from published scientific research and anecdotal community data. This information is presented for educational and informational purposes only and should not be relied upon as a substitute for professional medical advice.
You should always consult a qualified healthcare professional before making any decisions related to your health or the use of any research compound.
4. Assumption of Risk & Limitation of Liability
You expressly acknowledge and agree that your use of any product purchased from Mito Labs is entirely at your own risk. Mito Labs, its owners, employees, affiliates, and agents shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from:
- The use or misuse of any product purchased from this website.
- Any adverse effects, injury, illness, or damage resulting from the use of our products.
- Reliance on any information, content, dosing protocol, or recommendation provided on this website, including AI-generated responses.
- Any failure of a product to meet your expectations or intended use.
- Any interaction between our products and other substances, medications, or supplements.
To the maximum extent permitted by applicable law, Mito Labs' total liability to you for any claim arising out of or related to these Terms or your use of our products shall not exceed the amount you paid for the specific product giving rise to the claim.
5. Disclaimer of Warranties
All products are provided "as is" and "as available" without any warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
Mito Labs makes no representations or warranties regarding the accuracy, completeness, or reliability of any information on this website, including research summaries, dosing protocols, and AI-generated content.
6. AI Chat & Research Content
This website features an AI-powered chat assistant and research content that reference published scientific studies. You acknowledge and agree that:
- AI-generated responses are automated and may contain errors, inaccuracies, or outdated information.
- Research summaries are simplified interpretations of published studies and may not capture the full nuance or limitations of the original research.
- Neither AI responses nor research content constitute professional advice of any kind.
- You should independently verify any information before relying on it.
7. Community Content
The community section of this website allows users to share their experiences, questions, and results. User-generated content represents the personal opinions and experiences of individual users and does not reflect the views or endorsement of Mito Labs.
Community posts do not constitute medical advice, professional recommendations, or endorsements. Mito Labs is not responsible for the accuracy, safety, or legality of any user-generated content.
8. Orders, Payments & Delivery
All orders are subject to product availability. Prices are listed in Indonesian Rupiah (IDR) with approximate USD equivalents provided for reference only.
Payments are processed securely through Stripe. Mito Labs does not store your payment card details. Delivery is available within Bali, Indonesia only. Delivery timelines are estimates and not guaranteed.
By placing an order, you confirm that you have read, understood, and agreed to these Terms, including the research-use-only restrictions and the Medical Disclaimer.
9. Refunds & Returns
Due to the nature of our products, all sales are final. Refunds or replacements may be issued at our sole discretion in cases of damaged or defective products. Please contact us via WhatsApp within 48 hours of delivery if you receive a damaged product.
10. Intellectual Property
All content on this website — including text, images, logos, graphics, research content, and software — is the property of Mito Labs or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this website without prior written consent.
11. Indemnification
You agree to indemnify, defend, and hold harmless Mito Labs, its owners, officers, employees, affiliates, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to your use of our products, your violation of these Terms, or your violation of any applicable law or regulation.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of Indonesia. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Bali, Indonesia.
13. Changes to These Terms
We reserve the right to update or modify these Terms at any time without prior notice. Changes become effective immediately upon posting to this website. Your continued use of this website after any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.
14. Contact
If you have any questions about these Terms, please contact us via WhatsApp at +62 812 9925 3497 or through our website contact form.